Privacy Policy - ETH CORP LLC

ETH Corp LLC Privacy Policy

Important Disclaimer: Please be advised that initiating a chargeback or dispute with your bank without first complying with our return policy and without directly contacting our customer service may lead to legal action taken by ETH Corp LLC. It is critical that all customers follow the designated procedures to facilitate a fair and effective resolution of any issues.

 

SMS Marketing:

We value your privacy and the information you choose to share as part of our SMS marketing services. We utilize this data to send you text notifications related to your order (including abandoned checkout reminders), text marketing offers, and transactional texts, such as requests for reviews from SleepEase.

Our website employs cookies to monitor the items in your cart, including when an order is abandoned. This information aids in determining the appropriate times to send cart reminder messages via SMS.

 

Personal Information Collected:

When you visit https://sleepease-us.com/ (the "Site"), we automatically collect certain information about your device. This includes details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you navigate the Site, we also gather information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. This automatically-collected data is referred to as "Device Information."

We collect Device Information using technologies such as:

  • Cookies: We utilize cookies for various purposes, such as maintaining the contents of your shopping cart and enhancing site navigation. A detailed list of the cookies we use is available upon request.
  • Log Files: These track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: These electronic files are used to record information about how you browse the Site.

 

How We Use Your Personal Information:

We use the Order Information that we collect primarily to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, this information is used to:

  • Communicate with you;
  • Screen for potential risk or fraud; and
  • Provide you with information or advertising relating to our products or services, in line with your preferences.

 

Sharing Your Personal Information:

We share your Personal Information with third parties to help us use your information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy. We also use Google Analytics to help us understand how our customers use the Site—more information about how Google uses your Personal Information can be found here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-out.

 

Behavioral Advertising:

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: DAA Opt-out.

 

Do Not Track:

Please note that we do not alter our Site's data collection and usage practices when we see a Do Not Track signal from your browser.

 

Data Retention:

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

Minors:

The Site is not intended for individuals under the age of 18.

 

Changes:

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

Contact Us:

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@sleepease-us.com.