Shipping policy

At KIKON, we are committed to delivering your order as efficiently and reliably as possible. Below you’ll find all the information regarding our shipping process.

Order Processing Time

All orders are processed within 2 to 3 business days (excluding weekends and holidays).
Once your order is processed and shipped, you will receive a confirmation email with your tracking number.

Delivery Time

Estimated delivery time: 6 to 12 business days from the shipment date, depending on your location within the United States.

Please note that these are estimated delivery windows. External factors such as weather, carrier delays, or peak periods may occasionally affect shipping times.

Shipping Rates

We offer flat-rate or free shipping depending on current promotions. Any applicable shipping fees will be clearly indicated at checkout.

Tracking

Every order comes with a tracking number. You’ll be able to follow your package through the link provided in your shipping confirmation email.

If you haven’t received your tracking information within 4 business days of placing your order, please contact us at support@kikon-official.com.

Delays and Lost Packages

While we do everything in our power to ensure timely delivery, we are not responsible for delays caused by the carrier or incorrect/incomplete shipping information provided by the customer.

If your package appears lost or significantly delayed, please reach out to us — we’ll do our best to assist you.

Address Accuracy

Please make sure all shipping details are accurate before placing your order. KIKON is not responsible for orders shipped to incorrect addresses due to customer input.